Case study: dental clinic grows recall visits by 31%

Background

Busy urban dental clinic with two chairs and three visiting doctors. Follow-ups were inconsistent and many patients forgot to return.

What changed

• WhatsApp reminders for recall and follow-ups.
• Fast Rx with clear after-care instructions.
• Patient App to see due dates and bills.

Outcomes (12 weeks)

• Recall visits ↑ 31%
• No-show rate ↓ 22%
• Collections ↑ 14%

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